Driving Product Adoption for People Who Are Skeptical of Products

I help organizations turn complex tools into something people actually want to use. I design enablement programs, training strategies, and customer experiences that drive adoption without sacrificing craft or condescending to the audience.

My work sits at the intersection of product, education, and creative technology. I've spent over a decade translating complicated things into clear ones, whether that means helping 32,000 users adopt an AI-powered design platform or building a digital fabrication lab from scratch. I know how to earn trust from skeptical creatives, enterprise teams, and senior leaders who would rather not admit they skipped the documentation.

Open for customer enablement, partner enablement, and product program leadership roles and rescuing your innovation project from Google Slides purgatory and your program from death by committee.